Rahnuma - Microrage Solutions

ERP & Centralized Data Management & Mobile App

Objectives

Establish a unified data ecosystem for capturing monthly service delivery reports
Digitize contraceptive logistics across Private Practitioners (PPs) and Community-Based Distributors (CBDs)
Facilitate real-time validation, approval workflows, and strategic decision-making
Empower monitoring teams with mobile-first tools for geo-tagged field verification
Enable consolidated reporting aligned with donor requirements and national health standards

System Architecture

Web-based Admin Panel

Role-based access control for PMs, RDs, Monitoring Officers, and Admins
Hierarchical setup of regions, PMOs, districts, and SDP classifications
Entry window locking, logical backups, and custom access logs

Staff Dashboard (Web)

Structured monthly data input across 10+ service indicators
Multi-level approval chains (PM ➝ RPM ➝ MTE ➝ RD)
Real-time filtering by region, category, and authorization status
Export options (Excel, PDF) across Initial to Consolidated formats

Mobile App

Enrollment of PPs and CBDs with dynamic field structures
Stock entry forms with age bracket and client-type breakdowns
Validation logic: stock issued = client total; closing balance auto-calculation
Monitoring questionnaires with skip logic based on activity status
Submission chains for practitioner approval and commodity distribution

MER Integration

Mobile data synced into backend for comprehensive analytics
CYP generation, ledger tracking, performance indicators
Dashboards by region, project, and service category

Innovation Highlights

Offline Functionality: Allows remote FPRs to record data without live connectivity
Validation Rules: Built-in logic ensures data integrity before submission
Multi-tier Approval Workflow: Mirrors organizational hierarchy, enhancing accountability
Mobile-Backed Monitoring: Field verification integrated directly into practitioner profiles
Donor-Friendly Outputs: Formats and indicators aligned with FPAP and UNFPA frameworks

Impact & Reach

Thousands of monthly records managed seamlessly across Pakistan’s rural, semi-urban, and urban service centers
Improved data fidelity through validation rules and controlled submissions
Reduced delays in report compilation and performance tracking
Enhanced program oversight with region-specific dashboards and exportable evidence

Challenges & Solutions

Challenge	Resolution
Data duplication in submissions	Role-wise entry locks and deduplication scripts
Offline entry conflicts	Sync queue with conflict resolution mechanisms
Diverse reporting formats	Dynamic reporting layer with export filters
Mobile app adoption barriers	Training manuals, field onboarding, and quick-start visual guides

Outcome & Sustainability

Microrage Solutions delivered not just a platform, but a scalable framework adaptable to other healthcare verticals. The architecture supports future expansion including AI-driven analytics, automated alert systems, and external integrations with national databases. The Rahnuma system is now a central digital spine for FPAP’s data operations reducing manual reporting errors, expanding practitioner visibility, and paving the way for evidence-based reproductive health programming.

Automated Departments and Modules

Country-wide multi-tenant system to support 1600 locations that includes urban as well as very remote areas. The system serves and automates following departments.